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65 | Can I get TV on my mobile phone? MobiTV, Inc.'s technology platform powers the TV applications for AT&T U-Verse TV, Sprint TV, T-Mobile TV and its branded application is [more...] available for Verizon customers. In addition to the four major wireless carriers, it also powers mobile TV for US Cellular and other carriers, including Telus Mobile TV in Canada. To find out if a TV application powered by our technology platform is available on your device, text GETTV to 43888. If your device is supported a link or instructions on how to download will be provided. [...less]
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290 |
9 mos ago |
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8777 | How to redownload purchased apps from the App Store There may be times when you accidentally delete a purchased app before you get a chance to back up your purchases. Just follow the simple [more...] steps outlined below to redownload your App Store purchases. To re-download the MobiTV product that you have purchased for your Apple device, follow the steps below. Make sure that you are singed in with the same account that was used to make your original purchase. Locate the app that you are trying to re-download in the App store and tap the buy option. You will then see a dialog boxes similar to the ones below. Click "OK" to continue with download. [IMG] If you have any questions or issues w [...less]
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127 |
9 mos ago |
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1910 | How do I cancel my T-Mobile TV subscription or trial? Q: How do I cancel my T-Mobile TV subscription or trial? A: To cancel your T-Mobile TV subscription, follow the steps below. Please be aware [more...] that you will also need to follow the steps below if you need to cancel you subscription to any other T-Mobile TV package. 1. Within the T-MobileTV application Tap Help or Menu 2. Tap View Subscriptions. 3. Select the subscription that you want to cancel 6. Follow the on-screen instructions to cancel your subscription. You will need to follow the same steps above if you need to cancel your trial. If you need additional help on how to cancel please click on the link below to view a step by step [...less]
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107 |
9 mos ago |
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64 | How do I buy and install MobiTV through AT&T for my cell... Q: How do I buy MobiTV for my AT&T phone. A: AT&T customers can send a text message with the word “TV” to the number [more...] “43888” to receive a text messages with a link to buy and install MobiTV. AT&T customers can also sign up to MobiTV by completing the steps below: To buy MobiTV through AT&T: 1. Go to the Main Menu 2. Launch AT&T Mall 3. Select Cool Tools/Apps 4. Select Entertainment 5. Select MobiTV: Live TV Follow the onscreen prompts to purchase and download MobiTV. AT&T Android Devices: If you have an AT&T Android device there is a very good chance that AT&T U-verse Live [...less]
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85 |
9 mos ago |
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62 | Upgrading & using MobiTV for the first time on the T-Mob... When you use MobiTV for the first time you will be prompted to upgrade to the latest version of MobiTV. If you need help with the upgrade [more...] you can watch the video on how to upgrade when launching MobiTV for the first time, you can find link at bottom of page. MobiTV allows you to watch over 35 live and made-for-mobile channels including ESPN Mobile TV, MSNBC, FOX News, Disney Channel & more. To access MobiTV, follow these steps: 1. From the Home screen, tap Start. 2. Tap MobiTV. 3. Read the warning about using a large amount of data and tap Continue. 4. Read the MobiTV End User License Agreement and tap Accept. 5. Read about t [...less]
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62 |
9 mos ago |
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1912 | Error when launching MobiTV on my T-Mobile HD2 Q: Why do I get a certificate error message when launching MobiTV? A: When downloading MobiTV to your phone please make sure that you save [more...] the application to your device instead of memory card, this way you will avoid any launching issues. If you need to re-download MobiTV for your T-Mobile HTC HD2 phone, please follow the step bellow. 1. Send text to "43888" with the word "hd2" to receive download link [...less]
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57 |
9 mos ago |
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66 | Questions about mobile TV charges on my carrier bill; wh... Q: I have questions about mobile TV charges on my carrier bill; whom should I contact? A: Billing-related questions for mobile TV [more...] applications powered by MobiTV, Inc.'s technology platform are handled by each respective carrier. If you are requesting a refund, would like to cancel your subscription or have a billing dispute, please contact your carrier directly. MobiTV, Inc. does not have access to your personal information, account history or billing records. [...less]
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49 |
9 mos ago |
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2528 | Contacting MobiTV Customer Care Q: How do I contact MobiTV customer care? A: Customer Care hours are from 6 am to 9 pm Monday - Friday and 7:00 a.m - 4:00 p.m Saturday and [more...] Sunday, Pacific Standard Time. To contact Customer Care, call toll-free at 1-877-795-5300. [...less]
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45 |
1 yr 5 mos ago |
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13171 | Canceling MobiTV on your iPhone MobiTV for your iPhone is free. Premium Content will required a monthly subscription. Below you will find screen shots & information on [more...] how to subscribe to premium content. Also once your subscription period is over you will have to resubscribe again. [IMG] [...less]
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22 |
1 yr 5 mos ago |
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3600 | Why can't I stream video? I constantly see a connection ... I am connected to WiFi and able to browse the internet and receive e-mail. Why can't I stream video? I constantly see a connection error [more...] even though I'm connected. Your WIFI network connection appears to be configured to not allow RTSP streaming which is required for this application to stream the games live. Please make sure the network supports RTSP streaming (outbound TCP connection on Port 554). [...less]
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16 |
1 yr 8 mos ago |
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2648 | No sound on Nokia phones 1. Go to Main Menu 2. Select Settings 3. Select Profiles 4. Select Normal 5. Select Customize 6. Scroll down to Warning Tones or Application [more...] Tones (Should read "OFF") 7. Select to change to "ON" [...less]
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13 |
1 yr 8 mos ago |
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13008 | Navigating through MobiTV & starting your 7 Day trial Q: How to navigate through MobiTV & start the 7 day trial on the Blackberry Torch. [IMG] [IMG] [more...] [...less]
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9 |
1 yr 5 mos ago |
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2514 | Short breaks in the audio Q: Why do I hear short breaks in the sound? A: MobiTV products broadcast content to your phone over the cellular networks which are [more...] sometimes interrupted. You might occasionally hear a short break in the sound as a result of normal network traffic, just as your phone calls are occasionally interrupted. This is expected and should cause no significant loss of content. [...less]
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6 |
1 yr 5 mos ago |
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3063 | How to purchase Sprint TV on Sprint devices. To subscribe to Sprint TV from your handset please follow the directions below. 1. Go to Main Menu 2. Select Media Player 3. Select Sprint [more...] TV 4. Scroll down to Available Channels and select the Sprint TV package you want to subscribe to 5. Select Buy [...less]
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5 |
1 yr 8 mos ago |
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3635 | To Cancel MobiTV Plus Unsubscribing From MobiTV Plus through MEdia Net 1. Go to the main menu 2. Launch MEdia Net/Web (go to MEdia Net Home) 3. Scroll down and [more...] select My Account 4. Select My Purchases 5. Select Purchase History 6. Select the MobiTV purchase (e.g. mm/dd/yy; MobiTV Plus; $4.99) 7. Select Modify Subscription 8. Choose one: o Do not renew on mm/dd/yy o Stop now and provide refund 9. Choose a Reason for unsubscribing Customer will see a confirmation page Unsubscribing From MobiTV Plus through the MobiTV application 1. Select options 2. Select Manage my subscriptions You will then be prompted to Exist MobiTV, and be able to launch your MEdi [...less]
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5 |
1 yr 8 mos ago |
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2510 | Cancelling MobiTV on Cellular South A: How do I cancel my MobiTV subscription if Cellular South is my carrier? Q: If you are a Cellular South customer you may follow the steps [more...] below to cancel MobiTV subscription. 1. Select Brew shop form main menu 2. Select Settings 3. Select Manage Apps 4. Select MobiTV then Click cancel Subscription NOTE: This will unsubscribe you from MobiTV as well as remove the application from your phone. If you have any billing questions or disputes please contact Cellular South as MobiTV does not have any type of access to your account. [...less]
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4 |
1 yr 8 mos ago |
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2527 | Why am I being blocked from viewing the video? Q: Why am I being blocked from viewing the video? A: There are a variety of reasons you may be blocked. 1. You do not have network [more...] connection. 2. Your 1, 3, or 6 month purchase period has ended. 3. You are outside of the U.S., and we do not have the rights to stream the content. [...less]
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4 |
1 yr 5 mos ago |
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3616 | White screen on Blackberry We suggest removing XM Radio Mobile from your Blackberry and then reinstalling XM Radio to your Blackberry by following the steps below: [more...] Deleting XM Radio Mobile 1. Go to the main menu of your Blackberry 2. Select Settings 3. Select Options 4. Select Advanced Options 5. Select Applications 6. Scroll down and highlight either "Streaming Music" or "XM Radio Mobile" 7. Select the Menu Button 8. Select Delete and follow the onscreen steps to delete XM Radio Mobile Redownloading XM Radio Mobile through MEdia Net 1. Go to the Main Menu of your Blackberry and Select MEdia Net 2. Scroll down and select Music (you may need to select more [...less]
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4 |
1 yr 5 mos ago |
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3627 | Delete XM Radio from a Blackberry To delete XM Radio from your Blackberry phone please do the following: 1. Go to the main menu of your Blackberry 2. Select Settings 3. [more...] Select Options 4. Select Advanced Options 5. Select Applications 6. Scroll down and highlight either "Streaming Music" or "XM Radio Mobile" 7. Select the Menu Button 8. Select Delete and follow the onscreen steps to delete XM Radio Mobile [...less]
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4 |
1 yr 8 mos ago |
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3065 | How to cancel Sprint TV on Sprint devices. To cancel your Sprint TV subscription follow the directions below on your handset. Please note that you can always contact your wireless [more...] carrier directly to cancel your subscription by dialing *2 on your handset. To cancel your service from your phone: 1. Go to Menu on your phone 2. Launch your Web 3. Select My Account 4. Select My Content Manager 5. Select Application 6. Select Sprint Package 7. Select Unsubscribe 8. You will then be prompted to confirm cancellation. To cancel Sprint TV online via PC: 1. Go to http://www.sprint.com 2. Log in under Manage Your Account 3. Select My Content Manager at the bottom of the page 4. Sel [...less]
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3 |
1 yr 8 mos ago |
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